Privacy Policy

1. Information We Collect

At Hikr, we collect information you provide directly to us, including:

• Name, email address, and phone number when you create an account
• Payment information when you make a booking
• Profile information such as emergency contacts and medical conditions
• Communications between you and partners or our support team
• Reviews and ratings you submit

2. How We Use Your Information

We use the information we collect to:

• Process bookings and payments
• Connect you with guides, hosts, and activity partners
• Send booking confirmations and updates
• Improve our services and develop new features
• Respond to your comments, questions, and requests
• Send promotional communications (with your consent)

3. Information Sharing

We share your information with partners only to facilitate your bookings. We do not sell your personal information to third parties. We may share information:

• With partners you book with (name, contact details, group size)
• With payment processors to complete transactions
• When required by law or to protect our rights
• With your consent for any other purpose

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed through secure payment gateways.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format

6. Contact Us

If you have any questions about this Privacy Policy, please contact Upmark Technologies Pvt. Ltd. at hello@hikr.in or through our Contact Us page. Our registered office is at 2nd Floor, Bhagwati Suvarna Complex, Baner, Pune 411045, India.