Find answers below or reach out to our support team
Browse our listings, select your preferred activity, choose a date, specify the number of travelers, and complete the checkout. You'll receive a confirmation email with all details.
Yes, but cancellation policies vary by partner. Check the specific listing for cancellation terms. Most partners offer full refunds for cancellations made 7+ days before the activity.
All partners undergo identity verification (Aadhaar/PAN). We also review their experience, certifications, and collect reviews from actual participants.
Partners may reschedule activities due to unsafe weather conditions. You'll be offered alternative dates or a full refund in such cases.
Basic coverage may be included by some partners, but we recommend purchasing comprehensive travel insurance separately for outdoor activities.
After booking, you can message your partner directly through the Hikr platform. Contact details are also shared in your confirmation email.